Terms of Services

Last updated: April 29, 2025

Terms of Service

Welcome to From The Andes. These Terms of Service ("Terms") govern your access to and use of our website, www.fromtheandes.net (the "Site"), and any services or products offered through the Site (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. General Conditions

By using this Site, you affirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and you have legal authority to enter into this agreement.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products sold on our Site are one-of-a-kind, collector-grade, and often culturally or historically significant. Each item is described as accurately as possible, including dimensions, materials, and condition.

• Final Sale: All items are sold as-is and are final sale with no returns or exchanges, unless otherwise required by law.
• Review Carefully: Please review all photographs, measurements, and details before purchasing.
• Condition: Minor imperfections may exist due to the age and handmade nature of the items. These are not considered defects.

3. Payment & Pricing

All prices are listed in USD. We accept payments via Shopify's secure checkout platform, including major credit/debit cards and other approved payment methods.
We reserve the right to change prices at any time. In the event of a pricing error, we may cancel or refuse any order placed for the incorrectly priced item.

4. Shipping & Delivery

We ship from New Mexico, USA. Domestic and international shipping is available. Buyers are responsible for:

• Providing accurate shipping information
• Paying all applicable shipping, customs duties, VAT, or import taxes

We are not liable for delays caused by carriers, customs processing, or incorrect shipping details provided by the customer.

5. Intellectual Property

All content on the Site — including text, images, branding, logos, product photography, and design — is the intellectual property of From The Andes Inc. or its content creators and is protected by copyright, trademark, and other applicable laws. You may not reproduce, copy, sell, or exploit any portion of the Site or its content without our express written permission.

6. User Conduct

You agree not to:

• Use the Site for unlawful purposes
• Interfere with or circumvent the security features of the Site
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our servers or systems

7. Limitation of Liability

To the fullest extent permitted by law, From The Andes and its owners shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services, including but not limited to loss of data, profits, or property, even if advised of the possibility of such damages.

8. Disclaimer of Warranties

All products and services are provided "as-is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

9. Governing Law

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in New Mexico.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of those changes.

11. Contact Information

If you have questions or concerns about these Terms, please contact us at: