Accessibility Statement
From The Andes is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We believe that everyone should be able to experience the richness of global heritage and craftsmanship, regardless of ability.
Our Commitment
We strive to make our website inclusive and user-friendly by following the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to provide a seamless browsing experience that respects the diversity of our customers, whether they are navigating by screen reader, keyboard, or other assistive technologies.
Features We Support
- Semantic HTML for clarity and structure
- High-contrast color palette for visual readability
- Scalable text and responsive layout across devices
- Alternative text for all meaningful images
- Accessible navigation with keyboard support
- Descriptive link labels and consistent headings
Ongoing Improvements
Accessibility is an ongoing journey. As we continue to grow and enhance FromTheAndes.net, we are actively testing our site using automated tools and manual audits to identify and resolve barriers. We also welcome third-party feedback and regularly update our platform based on evolving standards and user input.
Need Assistance?
If you experience difficulty using our website or encounter any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us:
Email: info@shopfromtheandes.com
Subject line: Accessibility Assistance
We will respond as soon as possible — and always within 2 business days — to ensure your needs are met and that you can access our collections with ease.